Shipping policy

A notice will be sent via email when a parcel has left FiveDimes HQ, which will include tracking if tracked post has been selected at the checkout. Please note that standard envelope post does not receive tracking. Shipping times start when the parcel has been dispatched, not from time of purchase. Please note that Sendle cannot ship to PO BOX and Parcel Locker addresses, and customers using these addresses may encounter delays.

Shipping windows:

- DOMESTIC (within Australia):

- Queensland Orders - please allow 2-5 business days for populated regions, and 3-6 business days for rural areas.

- Interstate Orders - please allow 2-7 business days

 

INTERNATIONAL (outside Australia):

- USA - please allow 10-30 business days.

- Europe - please allow 10-30 business days.

- Asia - please allow 10-30 business days.

- UK - please allow 10-30 business days.

- CANADA - please allow 10-30 business days.

 

PLEASE NOTE: Due to the pandemic, shipping times have been significantly extended both domestically and internationally. Currently, some countries are not accepting any parcel post through their borders, please check with your local post office to see if you are able to receive post before placing an order.